Residents in Pinkenba will have an easier time collecting their parcels this Christmas, with Australia Post introducing a temporary pop-up Post Office to help manage the busy holiday period. The seasonal hub is designed to give locals a more convenient option during what is traditionally the organisation’s busiest time of the year.
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The temporary Pop-Up Post Office is now operating at 231 Holt Street in Pinkenba, offering a local collection point aimed at relieving pressure on nearby branches and reducing wait times. Australia Post says the site has been set up to support the community through the Christmas peak, when parcel volumes typically surge due to online shopping and pre-holiday gift buying.
Last year, Australia Post delivered more than 103 million parcels during November and December, a 3.1 per cent increase compared with the previous year. With millions of items moving through processing facilities such as the Stafford distribution centre during this period, the additional Pinkenba site is intended to help keep deliveries moving efficiently.
With strong volumes projected again this season, Australia Post says the Pinkenba pop-up will support its wider network as demand ramps up. The organisation is also reinstating temporary weekend deliveries from this Saturday to help keep up with the increased parcel load. The service will operate across all metro capitals and select regional communities in the lead-up to Christmas, depending on demand. Executive General Manager of Parcel, Post and eCommerce Services, Gary Starr, said the return of Saturday and Sunday deliveries would give customers more flexibility and support timely delivery during the festive rush.
The pop-up forms part of broader upgrades across Australia Post’s parcel network. The organisation has recently opened several next-generation, parcel-focused Post Offices in major cities across Queensland, New South Wales, Victoria and the ACT. These new-format branches feature 24/7 self-service options and secure, free parcel lockers aimed at making it easier to send, collect and return parcels. Australia Post has also continued expanding its parcel-locker network nationally, providing more options for customers who need outside-hours or contactless pickup.
These improvements come as Australians continue to turn to online shopping in record numbers. The most recent national e-commerce report showed that shoppers spent $20.7 billion online between July and September, driven by major sales events and increasingly frequent purchases. Online spending grew 15 per cent year on year, and industry projections point to continued momentum through Black Friday, Cyber Monday and the Christmas season.
Australia Post says initiatives like the Pinkenba pop-up will help ease congestion and simplify the collection process during this busy period. For residents who work irregular hours or commute, having a nearby pickup point can reduce travel and limit the need to queue at larger metropolitan Post Offices.
The organisation is also encouraging customers to download the Australia Post app to track deliveries, receive notifications and manage preferences such as redirection or parcel-locker pickup. The app can help reduce missed deliveries and allow customers to follow parcels as they move through the network.
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As Christmas approaches and more Australians rely on online shopping, temporary measures like the Pinkenba Pop-Up Post Office are intended to give the community practical support at a time when parcel volumes reach their highest point of the year.
Published 26-November-2025
